Privacy Policy
you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.
Business Information
Tamam Supplies Ltd.
Registered in Kenya
Email: info@tamamsupplies.com
Phone: +254 76 986 7572
Eligibility
To use our website, you must be:
- At least 18 years of age.
- Capable of entering into legally binding contracts under Kenyan law.
Product Information
We strive to display accurate product descriptions, pricing, and availability. However, we do not warrant that the information is error-free. We reserve the right to correct any errors without prior notice.
Orders and Payments
- All orders are subject to acceptance and availability.
- Prices are displayed in Kenyan Shillings (KES) and include applicable VAT unless otherwise stated.
- Payments must be made through the approved payment methods listed at checkout.
Once payment is confirmed, we will process your order within the indicated timelines.
Shipping and Delivery
- We deliver across Kenya. Delivery timelines vary depending on location and availability.
- You are responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect details.
Returns and Refunds
- We accept returns within 7 days of delivery, provided the products are unused, unopened, and in original packaging.
- Perishable or customized items are not eligible for return unless faulty.
- Refunds are issued through the original payment method within 7–14 business days of approval.
To initiate a return, contact us at: info@tamamsupplies.com.
Cancellations
- Orders may be canceled before dispatch. Once dispatched, cancellation is no longer possible.
- We reserve the right to cancel orders due to stock issues or suspected fraudulent activity.
Intellectual Property
All content on our website—including logos, images, text, and designs—is the intellectual property of Tamam Supplies Ltd. and may not be used without our written permission.
Privacy and Data Protection
We are committed to protecting your privacy and handling your data in accordance with Kenya’s Data Protection Act. See our Privacy Policy for more information on how your data is collected, stored, and used.
Limitation of Liability
To the fullest extent permitted by Kenyan law:
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim shall not exceed the total amount paid for the product in question.
Force Majeure
We are not liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to acts of God, strikes, lockdowns, or transportation delays.
Governing Law
These terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the jurisdiction of Kenyan courts.
Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page and are effective immediately upon posting.